The Best Interior Design Podcasts for Residential Interior Designers
Interior Design Business Podcasts - Episode 98
In today’s curated collection, we’ve got 5 podcasts from hosts Desi Creswell, Darla Powell, LuAnn Nigara, Madeleine MacRae, Hamish Kilburn & Kaitlin Petersen.
Today’s podcast guests include Jude Charles, Pallavi Dean and Christine Vroom.
So much great stuff to take your interior design biz to the next level…
The Interior Design Business CEO - Desi Creswell - People Pleasing or Customer Service? - 21 min
Designed by Wingnut Social - Darla Powell - Storytelling Through Video: The Best Way to Market Your Business - 43 min
Window Treatments for Profit - LuAnn Nigara - C-Suite Talks with Madeleine MacRae: When You Get Lost, STOP! - 21 min
Design Pod - Hamish Kilburn - Design in the metaverse - 39 min
Trade Tales - Kaitlin Petersen - Christine Vroom finally started prioritizing her own health—and her business transformed - 49 min
The Interior Design Business CEO - People Pleasing or Customer Service? - 21 min
As interior designers, customer service is an important part of what we offer. However, if we’re not careful, customer service can soon turn into people pleasing. I see this all the time with my clients so it’s time to get super clear on the differences between high-touch customer service versus people pleasing.
In today’s episode, host Desi Creswell shows us how to see where we fall on the spectrum of customer service to people pleasing, and she’s sharing the impact on our business and our profit of confusing these two concepts so we can decide how we want to move forward in creating a sustainable interior design business that we love.
What You’ll Discover from this Episode:
Why it’s so difficult to spot when you go beyond customer service and into people pleasing.
Some ways that people pleasing might be showing up in your interior design business.
Why people pleasing doesn’t actually add value to the overall client experience.
The additional issues that people pleasing has on your business and your mental health.
How to see the difference between high-touch customer service versus people pleasing.
Why you don’t have to contort yourself and your services to deliver amazing customer service.
How to stop people pleasing when delivering the service your client is paying for.
You can check out this podcast episode here:
Designed by Wingnut Social - Storytelling Through Video: The Best Way to Market Your Business - 43 min
Did you know that marketing your interior design business via video on your social channels is more than just showing the pretty spaces? That’s right - it’s about storytelling. Today’s guest, Jude Charles, is an expert in storytelling, filmmaking, and marketing. Host Darla Powell & Jude discuss how interior designers can create 10 stories in their business to attract and close the right client, plus how to incorporate it in your marketing, and much more!
You can check out this podcast episode here:
Design Pod - Design in the metaverse - 39 min
Meet Pallavi Dean. She is an interior designer and architect based in Dubai. Since setting up her own studio, Roar, in 2013, Pallavi and her team have completed more than 80 projects. But here's the thing that sets Pallavi aside from other designers. She is not just designing high-end residential and commercial projects. She is also 'making it roar' in the metaverse.
In this episode of DESIGN POD, Pallavi joins host Hamish Kilburn to challenge some of the preconceptions of interior design, architecture and hospitality in the metaverse.
You can check out this podcast episode here:
Trade Tales - Christine Vroom finally started prioritizing her own health—and her business transformed - 49 min
Christine Vroom embarked on her design career at the ripe age of 16, and stuck with it through job detours and personal struggles alike. After recovering from a mental health crisis, she took on her biggest challenge yet: building a healthier design process—without sacrificing her firm’s upward climb.
You can check out this podcast episode here: